Last updated: [date: 12/04/2024]

Privacy Policy of the website www.serveisfunerarisllardepau.com

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, Serveis Funeraris LLAR DE PAU SL. (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws that incorporate this privacy policy

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following regulations:

 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard
to the processing of personal data and on the free movement of such data (GDPR).
 Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD-GDD).
 Royal Decree 1720/2007, of December 21, approving the Regulations implementing Organic Law 15/1999, of December 13, on the
Protection of Personal Data (RDLOPD).
 Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for the processing of personal data collected by Serveis Funeraris LLAR DE PAU SL. is: SERVEIS FUNERARIS LLAR DE PAU SL, with NIF: B56984131 and registered in: Palma de Mallorca Mercantile Registry with the following registration details: SHEET: PM-98844 FOLIO: 222 VOLUME: 3038, whose representative is: Jaume Antoni Aguiló Seguí (hereinafter, Data Controller).

Their contact details are as follows:
Address: Germa Bianor 9. Sóller.
Contact telephone number: 633879727
Contact email: info@serveisfunerarisllardepau.com
Personal Data Registry 2/1

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Serveis Funeraris LLAR DE PAU SL. through the forms on its pages will be incorporated and processed in our files in order to facilitate, expedite and fulfill the commitments established between Serveis Funeraris LLAR DE PAU SL. and the User or the maintenance of the relationship established in the forms completed by the User, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept that specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data.

The processing of the User’s personal data will be subject to the following
principles set forth in Article 5 of the GDPR and Article 4 et seq. of
Organic Law 3/2018, of December 5, on the Protection of Personal Data and
the Guarantee of Digital Rights:
 Principle of legality, loyalty, and transparency: the User’s consent will always be required after providing fully transparent information
about the purposes for which the personal data is collected.
 Principle of purpose limitation: personal data will be collected for specific, explicit, and legitimate purposes.
 Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which
they are processed.
 Principle of accuracy: personal data must be accurate and always up-to-date.
 Principle of limitation of the retention period: personal data will only be kept in a manner that allows the identification of the User
for the time necessary for the purposes of its processing.
 Principle of integrity and confidentiality: Personal data will be processed in a manner that guarantees their security and confidentiality.
 Principle of proactive accountability: The Data Controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data processed by Serveis Funeraris LLAR DE PAU SL. are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Serveis Funeraris LLAR DE PAU SL. undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent is as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.
When the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if completing any of these forms is mandatory because they are essential for the proper development of the transaction.

Purposes of processing personal data:

Personal data is collected and managed by Serveis Funeraris LLAR DE PAU SL. to facilitate, expedite, and fulfill the commitments established between the Website and the User or to maintain the relationship established in the forms completed by the User or to respond to a request or query. Likewise, the data may be used for commercial purposes of personalization, operational and statistical purposes, and for activities related to the corporate purpose of Serveis Funeraris LLAR DE PAU SL., as well as for data extraction, storage, and marketing studies to adapt the Content offered to the User, as well as improve the quality, operation, and navigation of the Website.
At the time the personal data is obtained, the User will be informed of the specific purpose or purposes for which the personal data will be processed; that is, the use or uses that will be given to the information collected. Personal data retention periods. Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 1
year, or until the User requests its deletion. At the time the personal data is obtained, the User will be informed
of the period for which the personal data will be retained or, when that is not possible, the criteria used to determine this period.

Recipients of personal data.

The User’s personal data will not be shared with third parties. In any case, at the time the personal data is obtained,
the User will be informed of the recipients or categories of recipients of the personal data.

Personal data of minors

In compliance with the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by Serveis Funeraris.

LLAR DE PAU SL. If the child is under 14 years of age, the consent of their parents or guardians will be required for processing, and this will only be
considered lawful to the extent authorized by them.

Confidentiality and security of personal data

Serveis Funeraris LLAR DE PAU SL. undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted. However, because Serveis Funeraris LLAR DE PAU SL. cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay whenever a personal data breach occurs that is likely to entail a high risk for the rights and freedoms of natural persons.
In accordance with the provisions of Article 4 of the GDPR, a personal data breach is understood to be any breach of security that leads to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of or access to personal data transmitted, stored or otherwise processed.
Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to guarantee, by means of a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and any person to whom the information is made accessible.

Rights derived from the processing of personal data

The User has over Serveis Funeraris LLAR DE PAU SL. and may, therefore, exercise the following rights recognised in the GDPR and in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights against the Data Controller:
 Right of access: This is the User’s right to obtain confirmation as to whether or not Serveis Funeraris LLAR DE PAU SL. is processing their personal data
and, if so, to obtain information about their specific personal data and the processing carried out by Serveis Funeraris LLAR DE PAU SL.
has been or is being carried out, as well as, among other things, the information available on the origin of said data and the recipients of any communications
made or planned.
 Right to rectification: This is the User’s right to have their personal data modified if it proves to be inaccurate or, taking into account the purposes of the processing, incomplete.
 Right to deletion (the right to be forgotten): This is the User’s right, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for this; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data have been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must adopt

reasonable measures to inform controllers processing personal data of the data subject’s request to erase any
links to that personal data.
 Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain
restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer
needs the personal data, but the User needs it to make legal claims; and when the User has objected to the processing.
 Right to data portability: Where processing is carried out by automated means, the User has the right to receive
their personal data from the Data Controller in a structured, commonly used, and machine-readable format and to transmit it to another
controller. Whenever technically feasible, the Data Controller will transmit the data directly to that other
controller.
 Right to object: This is the User’s right to prevent the processing of their personal data or to stop the processing of their
personal data by Serveis Funeraris LLAR DE PAU SL.
 Right not to be subject to a decision based solely on automated processing, including profiling: This is the
User’s right not to be subject to an individualized decision based solely on the automated processing of their personal data, including
profiling, unless otherwise provided by current legislation. Therefore, the User may exercise their rights by means of a written communication addressed to the Data Controller with the reference GDPR – www.serveisfunerarisllardepau.com «, specifying:
 Name, surname of the User and a copy of their ID. In cases where representation is permitted, identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. A photocopy of the DNI may be substituted with any other legally valid means that proves identity.
 A request with the specific reasons for the request or the information you wish to access.
 Address for notifications.
 Date and signature of the applicant.
 Any document that proves the request.

This application and any other attached documents may be sent to the following address and/or email address:
Postal address: Germa Bianor 9. Sóller.
Email: info@serveisfunerarisllardepau.com

Complaints before the supervisory authority

If the User considers that there is a problem or violation of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State in which they have their habitual residence, place of work or place of the alleged violation. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

II. COOKIE POLICY

Access to this Website may involve the use of cookies. Cookies are small amounts of information stored in the browser used by each User—on the various devices they may use to browse—so that the server remembers certain information that will later be read only by the server that implemented it. Cookies facilitate navigation, make it more user-friendly, and do not harm the browsing device. Cookies are automatic procedures for collecting information related to the preferences determined by the User during their visit to the Website in order to recognize them as a User and personalize their experience and use of the Website. They can also, for example, help identify and resolve errors. The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website, and the sites visited just before and just after the visit. However, no cookie allows the same cookie to contact the User’s telephone number or any other means of personal contact. No cookie can extract
information from the User’s hard drive or steal personal information. The only way for the User’s private information to be included in the Cookie file is if the User personally provides that information to the server.
Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this regard, the User’s consent will be required for their use . This consent will be communicated, based on an authentic choice, offered through an affirmative and positive decision, before initial processing, removable, and documented.

Own cookies

These are cookies that are sent to the User’s computer or device and managed exclusively by Serveis Funeraris LLAR DE PAU SL. for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow us to recognize the User as a repeat visitor to the Website and adapt the content to offer them content that matches their preferences. The entity(ies) in charge of supplying cookies may transfer this information to third parties, provided that this is required by law or a third party is processing this information for said entities. Disabling, rejecting, and deleting cookies The User can disable, reject, and delete cookies—in whole or in part—installed on their device by configuring their browser (which include, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User should refer to the instructions provided by the Internet browser they are
using. If you reject the use of cookies—in whole or in part—you may still use the Website, although your use of some of its features may be limited.

III. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agree to the conditions regarding the protection of personal data contained in this Privacy and Cookie Policy, and must accept the processing of their personal data so that the Data Controller can process it in the manner, during the time periods, and for the purposes indicated. Use of the Website implies acceptance
of its Privacy and Cookie Policy. Serveis Funeraris LLAR DE PAU SL. reserves the right to modify its
Privacy and Cookie Policy, at its own discretion, or due to legislative, jurisprudential, or doctrinal changes from the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookie Policy will be explicitly notified to the User.
This Privacy and Cookies Policy was updated on April 12, 2024 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data.

(RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.